Summary: “Something went wrong. Please try again” when using Ai Mic. This message can be caused by many things, but it typically points to an issue with the network you are connected to. If you get this message please follow the steps below.
- Wait 30 seconds and try again
- Try switching to a different network (Connect to Wi-Fi or Connect to LTE)
- Toggle Airplane Mode On/Off. Steps Found Here
- Power Ai Pin On/Off. Steps Found Here
- Perform a Charge Pad Reset. Steps Found Here
Next Steps: If the troubleshooting steps above do not resolve the issue please contact support.